Lean: A practice to maximize value, as defined by the customer, and minimize waste.
Value added: Anything for which a customer would pay.
Non-value added: Any activity that does not contribute to adding customer-defined value.
Gemba walk: Gemba is a Japanese term for where the work occurs. A gemba walk is going to where the work occurs in order to learn granular information about the work process. For example, where do the delays occur? What is the current process? Where do defects occur?
Kanban: A card containing prescriptive descriptions on how to complete a process or part of a process.
Value stream mapping (VSM): Analyzing the current work flow and identifying waste, focusing on areas of bottlenecks and decreased efficiency.
Lean Six Sigma (LSS) events: Various names are applied to describe different types of events.
Set in order: Ensuring everything has a place and minimizing excess movement, wasted time, and overproduction.
Shine: Calibration of machines/area to ensure optimal performance (eg, tidy work space) and minimize variance.
Standardize: Bringing into conformity all systems in the area and ensuring that all personnel understand that the standardization will ensure compliance.
Systemize: Maintaining the cleaning and organization completed in the first 4 steps.
Six Sigma: Technique to improve processes by decreasing variance.
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